FAQ — Frequently Asked Questions
How fast do orders ship?
Most orders are processed within 1–2 business days and ship from the USA. Orders $70 and over qualify for free standard shipping.
Where do you ship?
All 50 U.S. states, including Alaska and Hawaii, plus APO/FPO/DPO military addresses where the carrier supports it.
What's your return policy?
30 days from delivery on most items in original, unused condition. Some hygiene-sensitive and hazardous items are non-returnable — see our Return & Refund Policy for details.
Do you offer fleet or bulk pricing?
Yes. For orders of 10+ units, contact us at support@sacredpathway.org for fleet pricing and return terms.
How do digital products work?
Digital guides and templates are delivered as an instant download after checkout. Digital products are non-refundable once accessed.
Are your safety products DOT-compliant?
Our safety items are built to meet relevant standards. Always use safety equipment in accordance with current FMCSA/DOT regulations and manufacturer instructions.
How do I track my order?
You'll get a shipping confirmation email with a tracking number as soon as your order leaves our fulfillment center.
How do I contact support?
Email support@sacredpathway.org, Monday–Friday, 8 AM–6 PM CT. We reply within 1 business day.